Politique d’expédition

Shipping Policy

Thank you for shopping at Rebelo Shop! We ship worldwide, and we want your order to reach you safely and on time. Here's everything you need to know.

Shipping cost
Shipping is FREE on all orders, with no minimum spend.

Processing time
Every order is checked and prepared carefully before it ships. Processing takes 2–3 business days, not counting weekends and public holidays. During busy periods, like sales and holidays, it may take a little longer.

Delivery time
After your order ships, delivery usually takes 8–15 business days, depending on your location. Remote areas and customs checks can sometimes add a few extra days.

Order tracking
When your order ships, we'll email you a tracking number. You can follow your package at any time on our Track Order page.

Tracking can take 2–5 days to show updates after your order ships. That's normal, so please don't worry if you don't see movement right away.

Customs, duties and taxes
Some countries charge import duties or taxes on international orders. These are set by your local customs office and are paid by the customer. We can't control or predict these charges.

Changes to your order
If you need to change your order or delivery address, contact us as soon as possible. We can only make changes before your order ships. After it ships, we can't change it.

Incorrect address
Please double-check your address at checkout. If a package is returned or lost because the address was wrong, we can reship it after you pay the shipping cost again.

Lost or delayed packages
If your tracking hasn't updated for more than 20 business days, contact us. We'll open an investigation with the carrier and then send you a replacement or a full refund.

If your tracking shows "Delivered" but you can't find the package, check with neighbors and your local post office first, then contact us within 7 days and we'll help you.

Damaged or wrong items
If your order arrives damaged or you get the wrong item, email us within 30 days of delivery with a photo or video. We'll make it right. See our Return Policy for full details.

Questions?
We're happy to help. Email us at  or use our Contact page, and we'll reply within 24 hours.